Sole Traders / Tradies

Our call answering service helps sole traders and tradespeople stay available to customers while working on-site, driving or completing jobs.

Our Australian operators answer in your business name and collect the information you require. This may include the caller’s contact details, job location, type of work, preferred appointment time and whether the matter is urgent.

Messages can be sent directly to you by SMS or email, allowing you to review the details and respond when your schedule permits. We can also provide callers with approved information, such as your expected availability.

For businesses offering emergency or breakdown services, urgent calls can be handled according to your nominated procedure. Call and message reports can also be provided on either an ad hoc or scheduled basis.

The service can be tailored to the way you work, the information you need and how you prefer to receive messages.