Lone Worker Monitoring

Our Lone Worker Monitoring service helps organisations protect employees who work alone, at night, or in potentially hazardous environments.

Before beginning a task, the worker contacts one of our operators to record their start time and expected finish time. Once the task is complete, they contact us again to confirm that they are safe.

If the worker does not check in by the agreed time, including any nominated grace period, our operator attempts to contact them. If they cannot be reached, we begin the client’s predetermined escalation procedure. This may include contacting a supervisor, manager, emergency contact, or emergency services.

The service can be tailored to each organisation’s specific requirements, including check-in times, grace periods, contact methods, and escalation steps.

Lone Worker Monitoring supports stronger workplace health and safety practices and is particularly valuable for employees working night shifts, in isolated locations, or in high-risk roles.