Sole Traders / Tradies

Running a one-person business leaves little time for phone interruptions. Jobs, site visits, client sessions, and travel make it hard to pick up every call, yet missed calls often mean missed work.

With Call Service, all calls are handled within Australia by our trained operators. Your callers will always speak with a person, not a machine - 24 hours a day, 7 days a week. That means no automated menus and no AI voices, so the experience feels professional and personal.

Our operators will take down all the details you need based on the requirements you provide us. They will then send them immediately through to your mobile via SMS or to your inbox via email, so that you can follow up with the callers when your schedule permits.

If you’re away or not available, we are able to let your callers know when you'll be back, and take messages for you to read when you return. If you have any special procedures for emergency or breakdown jobs, we will follow your escalation instructions so responses stay fast and consistent.

Custom reports containing all your messages can be provided on either a one-off or scheduled basis, depending on your needs.