Our answering services are designed to help businesses field incoming phone calls 24/7, especially in cases where staff are not available. Calls are answered by our well-spoken live reception team in a professional manner and a predefined script is utilised to ensure the customer believes they are speaking with someone from your business. Our team is able to give your customers the information they need and/or take their contact details so you can get back to them at a later date.

Live answering services are significantly more effective than automated messages and studies show that 75% of customers do not leave voice messages or call again if their call is not picked up. In the communication age, customers expect that their enquiries be answered immediately. Speaking to a answering machine drives people crazy and with affordable rates and customised service, hiring a professional answering company is well worthwhile.