Virtual Receptionist Service
With our tailored Virtual Receptionist service our Call Service operators are able to professionally answer every call 24/7 using your company’s name, just like your own personal receptionist. This allows your client to speak with a person, not a machine, which enhances their experience with your company. It also eliminates the frequency of customers being placed on hold and the use of automated messages which frustrates potential customers.
Our staff will handle your calls and messages accurately and efficiently and if the situation requires, we can follow roster procedures and carry out specific protocols as per your instructions.
With Call Service, your customers will receive friendly and professional service from a wholly Australian owned and operated business with over 66 years of telecommunications experience. The cost of a basic service with us is less than hiring your own staff.